Maytag Neptune MAH6700AWW Guía para resolver problemas

Maytag Neptune 27” Front Load Washer Troubleshooting Guide © Maytag Technical Training Services 2005 L2005-005

6 #INTest or Display Press LED to Start Press LED to Cancel Hold Quick Spin Step (holds predefined RPM) Press Rotary Selector (during te

7Test or Display Press LED to Start Press LED to Cancel Clear All Diagnostic Codes Press Delay and Chime together while displaying diagnostic code

8 Slide6 Press Hold Quick Spin TestHold Quick Spin StepIf the Rotary Selector key is pressed during the Quick Spin test, the machine will hold at the

9 Slide 7 Press Fast Time Down TestFast Time Down TestWhile any test or cycle is running in Service Mode, pressing the Temperature key will advance

10#Slide 8 Press and hold 3 sec.Quick Service CycleQuick Service CycleWhile in Service Mode, pressing the Temperature and Soil Level key for 3seconds

11Slide 9 LED/ Switch TestLED/Switch TestWhile in Service Mode, press the Delay key to start a LED/Switch check. All the LED’s can be toggled or slew

12INSlide 10 Press Board input TestBoard Input TestWhile in Service Mode, pressing the Spin Only key will begin the Board Input Test. This test turns

13• When the “Rotary Cycle Selector” is set to “Hand Wash” and the “Rotary Cycle Selector” is pressed, the level of Tub unbalance will be displayed:

14Slide 11 Press Board Output TestBoard Output TestWhile in Service Mode, pressing the Spin Speed key will begin the Board Output Test. This test tur

15button is pressed, the drain pump will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn o

16Slide 12 Press Display Diagnostic CodesDisplay Diagnostic CodesThe diagnostic code display can be toggled on and off from Service Mode by pressing

17Diagnostic Codes Diag. Code Description Trigger Action to be taken 1 No Drain The water level fails to drop below the Low Water level reset withi

18Diag. Code Description Trigger Action to be taken 15 Stuck Key A key is sensed to be pressed more than 30 seconds, the key will be assumed to be

19Diag. Code Description Trigger Action to be taken 2E Motor Drive failure (Locked, Hall sensor fault) Machine control is attempting to drive the m

20 Slide 13 Exit Service Mode1) Press Chime and Extra Rinse keys for 3seconds again, or 2) Press Off, or 3) Unplug the machine. After five (5) minute

21Slide 14 Maytag Neptune MAH9700 27” FL Washer Schematic

22 Slide 15 Maytag Neptune MAH8700 27” FL Washer Schematic

23 Slide 16 Maytag Neptune MAH6700 27” FL Washer Schematic

24Slide 17 A resistance check can be made on most components at the control board. Always make resistance checks with the power off.

25Slide 18 Check the fill valves at CN5Hot valve - red & black – 1100 OHMS Pre valve – yellow & black – 1100 OHMS Bleach valve – pink &a

26 Slide 18 information - Troubleshooting a no fill complaint No Water Fill • Test water fill. Perform Board Output Test. • Check to make sure

27Slide 19 Check door switch coils: CN5, Pin 7 Sky Blue & CN9 Pin 3 Black -60 OHMS CN5, Pin 8 White & CN9 Pin 3 Bla

28 Slide 19 Door Lock information Troubleshooting a door lock complaint Will Not Lock • Door not all the way closed or not properly aligned. Possi

Slide 20 To check thermistor, measure across the orange and white wires in connector 9P. The resistance should be approximately 13,000 OHMS@ 70 F

2Slide 21

Be Aware, Be Alert Always work safely. On the Job, On the Road, In the Home Every Time, All the Time

1Slide 1 – Troubleshooting Slide 2 Always refer to the Technical Data Sheet shipped with the product for detailed information for the model you are s

2Will Not Spin • Check to make sure the door is fully closed. • Check for water left inside the washer. If present, see Will Not Drain. • Perform B

3Noisy and/or Vibration/Walking • Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of

4LED Display Description Diagnostic codeE2 Detected a key pressed more than 30seconds, the key will be assumed to be stuck. 15 dc Never exceeded 400r

5Slide 4 The motor speed will be displayed when started (motor not running display will be 0). The present state of the machine will not be changed